Privacy Policy
Who we are
Our website address is: https://phuketeasytravel.com.
What personal data we collect and why we collect it
Contact Forms
When you use our contact form, we collect:
- Name – to address you personally in our response
- Phone number – to contact you regarding your inquiry
- Question/Message – to understand and respond to your needs
- IP address – for security and spam prevention
- Page URL – to understand which page you contacted us from
- Date and time – for record keeping and follow-up
This data is sent to our email address (info@phuketeasytravel.com) and is used solely to respond to your inquiry. We do not use this information for marketing purposes without your explicit consent.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Contact Form Data
Contact form submissions are sent directly to our email address (info@phuketeasytravel.com) and are not shared with third parties. We use this information solely to respond to your inquiries about our travel services.
Email Service
We use WordPress’s built-in email system (wp_mail) and standard PHP mail functions to send contact form submissions. These emails are sent through our hosting provider’s email service.
Password Reset
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Contact Form Submissions
Contact form data is retained in our email system for as long as necessary to respond to your inquiry and for follow-up purposes. We typically retain this information for up to 2 years unless you request deletion.
Comments
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
User Accounts
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Form Data Rights
You have the right to:
- Request a copy of any contact form data we have about you
- Request correction of any inaccurate data
- Request deletion of your contact form data
- Object to processing of your data
To exercise these rights, please contact us at info@phuketeasytravel.com.
Where your data is sent
Contact Form Submissions
Contact form data is sent to our email address (info@phuketeasytravel.com) and is processed by our hosting provider’s email service. We do not use third-party form processing services.
Spam Detection
Visitor comments may be checked through an automated spam detection service.
Contact Information
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: info@phuketeasytravel.com
- Phone: +66-96-749-8919
- Address: Thailand, Phuket
Changes to this Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date below.
